Q: How can I find out about the status of my profile/resume?
A: If you have received an e-mail from us confirming receipt of your online application, then your résumé has been routed to one of our recruiters. A recruiter or hiring manager will contact you should your background and experience be a match for the position or any other position for which we feel you may be qualified.

Q: Does Jack Henry & Associates offer relocation or moving assistance?
A: Yes, the company does provide relocation assistance for certain positions at the company’s discretion.

Q: Will my performance be reviewed?
A: JHA generally conducts a minimum of one performance review per year.

Q: Will I have an opportunity to move internally within Jack Henry & Associates?
A: Internal mobility is important to Jack Henry & Associates. Employees have access to internal opportunities across all sites and can apply to positions suitable to their competencies via our internal job posting tool. Per JHA’s Staffing Policy, "Employee’s must complete twenty-four (24) months of consecutive service from the date of hire or from date of promotion/transfer with Jack Henry & Associates, Inc. before becoming eligible for an internal position."  

Q: Will I have opportunities for additional training and education?
A: At JHA, we are committed to encouraging the professional growth of our employees.  After 12 months of employment, JHA provides financial assistance for full-time and part-time employees interested in furthering their formal education through an accredited institution. The terms of this benefit are governed by JHA’s current policies. JHA also offers a wide variety of training programs online as well as through our Corporate Learning Solutions Department.

Q: If I am NOT currently authorized to work in the U.S. immediately without sponsorship, am I eligible to apply and/or be interviewed? 
A: You would not be eligible to interview with JHA. Currently, JHA does not sponsor or transfer H1-B or F1-B visas.

Q: How does Jack Henry’s benefits package compare to other industry leaders? 
A: JHA’s competitive and comprehensive benefits package offers medical, prescription drugs, dental, vision, life, accidental death & dismemberment insurance, health savings and flexible spending accounts and short and long term disability programs. JHA also offers 401(k) with a match of up to 5%, employee stock purchase, educational assistance, paid time off and paid holidays. Many of these benefits are available to you after 30 days of employment and at little or no cost to you.

Q: How does Jack Henry’s benefits compare to other industry leaders?
A: JHA currently offers a comprehensive benefit package including:
paid medical insurance for employees and dependents, paid life insurance and AD&D,  paid short-term and long-term disability, paid time off and holidays, dental insurance, flexible spending accounts, 401k with up to 5% match; employee stock purchase plan; and education assistance.  You can participate in most plans after 30 days of employment. Each of the benefits is governed by an applicable plan. 

Q: Does Jack Henry & Associates conduct pre-employment checks?
A: If we’re considering you for a job offer, we will conduct a background check that consists of  a criminal background investigation, Social Security verification, motor vehicle report check, employment verification, education verification, and a drug screening (You will be asked to sign a form authorizing this check).

Q: Does Jack Henry & Associates offer entry-level positions?
A: Although the majority of our openings do require professional experience, there are openings that are entry-level.   Please visit the JHA Web site often for a list of current openings.  The entry-level positions will typically require 1-3 years of experience OR an applicable degree. 

Q: I have been selected for an interview with JHA. Do you have any helpful interview tips?

• Take the time to review the JHA Web site for more information on the company and our products.
• Dress appropriately.
• Bring additional copies of your updated resume.
• Keep the conversation job related, emphasizing your related skills and experience that match the position for which you are interviewing.
• Know ahead of time where you are going and have the address and phone number with you. 
• Arrive 10-15 minutes early.
• Update/Complete the Supplemental Application online in your Career Center