Financial institutions are going through 2025 with cautious optimism.
Inflation is easing, interest rates may fall, unemployment remains low … while these trends point to a favorable lending environment – uncertainty still looms.
The new administration introduced significant policy changes, including tariffs, deregulation, and tax reform proposals. New tariffs have been announced, some implemented, and others pending. If they stick, these are expected to raise inflation modestly. U.S. consumer debt is high and climbing – already at $17.94 trillion. Yet, there’s opportunity in potential rate cuts and consumer demand.
Mortgage originations are expected to increase by 28% this year with small financial institution portfolios expected to increase 5.8%. Meanwhile, credit card growth is surging, with 43% of U.S. consumers opening a new credit card account in 2024 – an unprecedented increase.
To capitalize, your lending systems must evolve.
To compete in this environment, you must modernize how you originate, process, and service loans – creating an efficient, personalized, and data-driven experience across the full lifecycle.
Several strategic technologies are driving this transformation, including:
Together, these tools are transforming lending into a seamless, digital journey that’s faster, more intelligent, and borrower centric.
Automation, data, open finance, and AI are transforming how financial institutions lend.
Most banks and credit unions are already investing, with a focus on automated workflows, AI-powered underwriting, and intelligent document processing and management over the next two years.
Lending isn’t just evolving – it’s accelerating. Now is the time to modernize.
Unlock extended insights into lending and other top priorities for banks and credit unions over the next two years by downloading our 2025 Strategy Benchmark.
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