Happy New Year! This familiar wish resonates now more than ever before. Reflecting back on 2020, the community banking and credit union industries should be proud of how this unprecedented pandemic and resulting economic crisis was managed. It was a truly remarkable time in which we worked together to take care of our employees, serve and support our communities, and operate our businesses efficiently despite significant challenges.
Now in 2021, we focus on moving forward - and we are well positioned to do so. The technology demands faced over the last year were tremendous, but they were not a surprise. Jack Henry has been steadily working toward building digital, user centric, and open technologies that allow community banks and credit unions to meet customer and member needs personally and at their time and location of choice. We’re constantly evaluating industry trends and developing the technology necessary to prepare financial institutions for continued success. Below are a few areas of focus in 2021:
We’re excited to embrace 2021 alongside our community of financial institution partners who are committed to doing the right thing and providing for local communities. I have great hope for the year ahead. Together we will develop joint strategies and modern technologies that drive success, both today and tomorrow.
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