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Article
7/13/2023

Top 10 Features to Consider When Evaluating an Account Opening Platform

Ensure the account opening platform you choose today will position you well into the future.
JH-Article-DigitalBanking-DepositAccountOpening-Top10Features

There’s no one-size-fits-all approach when it comes to deposit account opening. However, there are 10 must-have features to consider when it's time to evaluate a digital origination platform. Be sure the system:

  1. Sets expectations upfront so the applicant knows what information will be needed and how long the process will take.
  2. Offers omnichannel integrations that allow applicants to save and resume their applications at any point in the account opening process.
  3. Eases friction and reduces errors by auto-populating personal identity information.
  4. Qualifies applicants against risk and fraud threats, verifies identity, and offers a layered approach to security.
  5. Includes an employee channel that can be used by branch personnel to originate new deposit accounts.
  6. Empowers easy direct deposit setup, so users are up and running right away with the simplicity of digital account funding in real time.
  7. Provides users with the simplicity of digital account funding, easily captures photo or file uploads of supporting documents, and enables electronic signature capture.
  8. Includes specific functionality and form fields for business accountholders.
  9. Delivers a seamless user experience from account opening to digital banking.
  10. Offers a library of customizable digital marketing materials to reach new accountholders and drive deposits.

Reference the full guide below as you begin to map your digital transformation journey. 

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