We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Playing to Win: Helping Financial Institutions Capitalize on Ecosystem Disruption
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Future of Digital Banking
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreSuccess Has a Low Efficiency Ratio
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreOur advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
The Strategic Case for Financial Health
We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Playing to Win: Helping Financial Institutions Capitalize on Ecosystem Disruption
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Our advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
Find everything you may need to support your financial institution.
Stay on top of industry trends with insights from authors who are well-versed on the inner workings of the fintech industry.
The Strategic Case for Financial Health
Future of Digital Banking
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreThe fundamental structure of the banking industry is changing.
Higher interest rates, new regulations, and a multitude more of disruptive forces are reshaping how community and regional banks and credit unions generate income.1 Navigating these upcoming challenges will require a fresh perspective, innovative solutions, and a renewed focus on fee income opportunities.
The dynamics of the relationships people have with their financial institutions have changed.
The COVID-19 pandemic highlighted the need for community and regional banks and credit unions to make processes simpler, more agile, and more responsive to the needs of accountholders.
“Satisfaction among credit union members and bank customers with their primary financial institution during the pandemic dropped considerably.”2 As a result, 34% of Americans are considering changing financial institutions in the next year. Of those definitely looking to switch, 17% say online or mobile banking capabilities will be the most important decision-maker.3
So, the question becomes: how can you give your accountholders all of the digital capabilities they need while generating non-interest income? Strategic integrations and open banking.
Through open banking, you can become the financial hub for your accountholders by providing external aggregation.
Right now, your accountholders are buying, saving, spending, and planning with up to 40 different financial providers.4 By offering the opportunity to aggregate their financial data into a single app – yours – you’ll gain visibility into your accountholders’ financial lives so you can identify new opportunities and trends, upping your chances of becoming first-app in a noisy financial world.
You can also use open banking to offer tailored financial products and services through strategic integrations with third-party fintech providers. While some of these integrations provide convenient services that drive loyalty and create stickiness, others provide non-interest income opportunities through revenue sharing or fee-based services.
By creating a revenue-sharing ecosystem, you can offer your accountholders access to the third-party-developed services they’re already using or want – simultaneously strengthening your relationships while profiting from a subscription, cross-sell, or referral structure.
In the realm of fee income opportunities, community and regional banks and credit unions are witnessing transformative innovations that go beyond conventional banking practices – offering unparalleled opportunities for growth and enhanced accountholder satisfaction. Here are just a few examples of fee income opportunities banks and credit unions are exploring:
Atomic is a pioneer leveraging the Banno Digital Platform’s open APIs to embed its technology into the digital expe-riences offered by community and regional banks and credit unions. Atomic’s deposit plugin – which is seamlessly integrated into the Banno Digital Platform – introduces a first-to-market direct deposit switch and set-up solution. This enables your accountholders to digitally set up and switch direct deposits, driving account growth and profitability.
The Digital Onboarding engagement platform is another game-changer. It transforms account openers into fully engaged and profitable relationships through personalized messages, microsites, and self-service enrollment tools. Col-laborating with Jack Henry, Digital Onboarding ensures personalized and consistent messages across channels, giv-ing you the edge in driving product and service adoption.
Array integrates credit management services, identity protection tools, and an Offers Engine into the Banno Digital Platform. With this integration, you can offer personalized credit and financial insights to accountholders, fostering deeper relationships and driving recurring revenue. Identity Protect features can be configured into tiered plans, cre-ating upsell opportunities and enhancing your ability to meet accountholders' evolving needs.
With the Banno Digital Platform™, banks and credit unions can apply open banking rails to create revenue opportunities.
Using external account aggregation through Jack Henry’s expanded relationship with Finicity, banks and credit unions can provide 360-degree views of your accountholders’ financial lives. Beyond addressing financial fragmentation and providing insights that improve accountholders’ financial health, account aggregation gives your institution the data you need to make informed, strategic decisions that can drive revenue through cross-selling and other opportunities.
With the Banno Digital Toolkit™, you can generate unique revenue streams through value-added services embedded into a tailored digital banking experience aligned with your strategy.
Industry-leading API integrations ensure security and an enhanced experience for your accountholders as you drive non-interest income and create an experience your accountholders desire.
By taking advantage of Toolkit integrations and external account aggregation, you can not only create new revenue streams for your organization, but redefine your role in the lives of your accountholders.
Talk to our team to learn more about how you can generate new revenue opportunities through strategic integrations and external account aggregation.
For more information about Jack Henry, visit jackhenry.com.
sources
1 2024 Banking and Capital Markets Outlook. Deloitte. Accessed January 9, 2024.
2 Peter Strozniak. Pandemic Issues Cause Drop in Consumer Satisfaction for Credit Unions, Banks. CU Times. Ac-cessed January 19, 2024.
3 Maggie Davis. National Banks Are the Most Popular With Consumers, But They Don’t Generally Offer the Best Rates – Find Out Where Your Money Could Grow the Most. DepositAccounts. Accessed January 19, 2024.
4 Global Banking Consumer Study: Reignite Human Connections to Discover Hidden Value. Accenture. Accessed January 5, 2024.
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