We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Playing to Win: Helping Financial Institutions Capitalize on Ecosystem Disruption
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Future of Digital Banking
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreSuccess Has a Low Efficiency Ratio
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreOur advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
The Strategic Case for Financial Health
We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Playing to Win: Helping Financial Institutions Capitalize on Ecosystem Disruption
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Our advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
Find everything you may need to support your financial institution.
Stay on top of industry trends with insights from authors who are well-versed on the inner workings of the fintech industry.
The Strategic Case for Financial Health
Future of Digital Banking
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreIt’s no secret the ability to bank wherever and whenever is a key benefit of mobile and online banking.
But in today’s race for deposits, ensuring you appeal to new accountholders is key.
Unfortunately, more than one-quarter of mainstream banks and credit unions are seeing over 50% of their online account applications abandoned, with another one-third losing between 26% and 50% of potential new accounts.
For community and regional financial institutions, combatting abandoned account applications by providing a fast, seamless digital account opening experience is crucial – especially with more consumers than ever before opening deposit accounts online.
Applying for an account with a neobank often takes just two to five minutes – a fraction of the time it takes most financial institutions.
Insider Intelligence used a scorecard of 35 emerging account-opening features to determine which features consumers find most valuable. According to the research, the most desired digital account opening features are1:
When done well, digital account opening eliminates a massive number of keystrokes by pre-filling parts of the process with insights already available through primary or secondary sources.
Most importantly, a digital account opening process should be capable of completion entirely on a mobile device in less than five minutes.
According to eMarketer2, “Granting customers access to their accounts as soon as their applications have been approved, and cutting the jargon from their aesthetically designed communications, are some of the other ways that digital challengers are disrupting the incumbent players.”
At a minimum, digital account opening should3:
At its best, digital account opening should also include:
Coupling a digital banking platform with an integrated digital account opening solution, you can deliver a seamless, fast, and forward-thinking experience.
A unified platform delivers a familiar and responsive interface on any device
Delivering your accountholders blazing speeds plus access to embedded device functionality like cameras, accessibility tools, and biometrics, you’re able to create a convenient, responsive user experience. Furthermore, by implementing designs to accommodate the interface preferences of cross-generational users, you can be sure your accountholders feel comfortable navigating and transacting inside your digital banking platform.
By creating an experience for all, you'll be able to successfully compete against the ranks of big bank and fintech players.
It's all about adding more value for your accountholders
Instead of a 20-minute branch process, your accountholders can open accounts digitally in under five minutes – freeing up your employees to focus on engaging customers and members to explore other products and services that best fit their needs.
With a fast account opening process that requires no hoops to jump through and can be completed anywhere, anytime, you can future-proof your digital account opening process and welcome innovation with open arms.
When considering a digital platform to streamline your account opening and digital banking experience, consider these benefits:
After all, isn’t that what we’re all after in today’s digital-first environment? Jack Henry™ can help.
Discover ways to expand and serve new markets outside the four walls of your branch.
For more information about Jack Henry, visit jackhenry.com
sources
1 Maria Elm and Tiffani Montez, US Account Opening Benchmark 2022, Insider Intelligence, accessed August 1, 2023.
2 Jim Marous. Improved Digital Account Opening Must Be a Top Priority for 2023, The Financial Brand, accessed August 1, 2023.
3 FICO Editors, Digital Account Opening, FICO®, accessed August 1, 2023.
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