We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Playing to Win: Helping Financial Institutions Capitalize on Ecosystem Disruption
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Future of Digital Banking
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreSuccess Has a Low Efficiency Ratio
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreOur advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
The Strategic Case for Financial Health
We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Playing to Win: Helping Financial Institutions Capitalize on Ecosystem Disruption
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Our advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
Find everything you may need to support your financial institution.
Stay on top of industry trends with insights from authors who are well-versed on the inner workings of the fintech industry.
The Strategic Case for Financial Health
Future of Digital Banking
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreMONETT, Mo., June 26, 2024 /PRNewswire/ -- Jack Henry™ (Nasdaq: JKHY) announced today that Quail Creek Bank selected Jack Henry to stay competitive in a growing market while improving both the customer and employee experience.
Quail Creek Bank is a unique, single-location community bank in the heart of Oklahoma City, Oklahoma, with $800 million in assets. The bank, which celebrates its 50th anniversary this year, remains committed to its original philosophy of serving small businesses and individuals in the community. It plans to do so with a technology plan that will provide a leading digital experience, automation, and efficiencies, allowing the bank to focus its efforts on the community.
Oklahoma City is the 20th largest city in the U.S. and continues to grow at a steady rate. Over the years, the bank's competitive landscape has shifted from community banks to megabanks and regional institutions. This positions Quail Creek Bank to benefit from retaining its differentiators of local decision-making and ownership, and gain new business based on its reputation for quality customer service.
This new technology plan will support the bank's community approach and prepare it for the future. Jack Henry's SilverLake System® will automate internal processes and create efficiencies, while new capabilities like real-time payments, digital account opening, and electronic document delivery will improve the customer experience.
"Our main pain point, and the driver behind the core review process, was to improve efficiency. For example, changing a customer's address currently requires us to input the information manually through nine different systems," says Erin Batey, Chief Communications & Innovations Officer at Quail Creek Bank. "The move to Jack Henry will transform the way our employees work, reduce errors, and provide more time to dedicate to our customers. If we are more efficient and stable, our customers get better products and an improved banking experience, and we can continue to provide the quality service we are known for."
Jack Henry's open ecosystem and the access to over 950 API-integrated, third-party fintechs was also a driver for Quail Creek Bank. "The second step in our technology modernization plan is faster and better vendor integration," Batey adds. "Jack Henry's open strategy and the ability to easily integrate with third-party vendors is unique in the industry and shows their commitment to escalating community banking. We're confident that we have selected a technology provider that is not only innovative but prioritizes hiring good people and doing the right thing."
"Industry consolidation and the growth of urban areas like Oklahoma City has changed the competitive landscape for many community banks like Quail Creek Bank," said Stacey Zengel, Senior Vice President of Jack Henry and President of Bank Solutions. "Consumers compare their digital offerings to those of regional and big banks. Jack Henry can empower these institutions to stay technologically competitive and improve their efficiency, while helping them continue to provide the personalized experience they're known for."
Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 48 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.
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