Financial Crimes & Fraud Risk
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Improving Accountholder Experience

compete on experience to attract and retain accountholders

Provide Smarter Service and Friction-Free Channels to Exceed Expectations
Today’s competitive landscape has community banks and credit unions on the defensive: projected to lose as much as 15% of their payments revenue1 – an estimated $280 billion – to non-bank players by 2025 and with 56.8% of neobank accountholders citing mobile features and experience2 as the reason they chose a challenger bank, it’s clear that traditional banks and credit unions need to provide smarter service to attract and retain accountholders.
Focused young African woman sitting alone at a counter in a cafe working on a laptop

build on the trust and relationships you’ve worked so hard to earn

Leverage Today’s Technology to Stay Connected to Your Accountholders
Attracting and retaining accountholders is tough. You’ve built relationships with your accountholders in the branch, but a fast and frictionless experience outside of the branch is essential to maintaining – and growing – that relationship. The key is creating a unified experience using a flexible platform to serve digital banking and payments needs outside your four walls, while putting the accountholder back in the center of the banking experience.
 
Each and every bank and credit union in the market has a unique strategy, yet all can benefit from providing fast, intuitive digital experiences, creating effective, personalized marketing messages, and enabling fast and easy money movement for your retail and business banking accountholders.
 

 

how we help

Provide fast, intuitive digital banking experiences for consumers and businesses.

Create Human Connection through the Digital Channel

Beyond basic transactions, today’s digital banking needs to offer opportunities for personal – not personalized – connection and an experience that’s second to none.

Deliver Experiences Custom-Made for Your Unique Accountholders

Easily embed the fintech tools and apps that matter to your accountholders – and your unique business strategy – with our open platform.

Offer a Scalable Banking Experience That Grows with the Business

From microbusinesses to the largest commercial entities, ensure your business accountholders have access to the tools they need to manage their accounts – and their businesses – effectively.

Create timely, effective, personalized marketing messages.

Offer Relevant, Timely Solutions to Accountholder Needs

Leverage core-connected, in-app messaging to deliver marketing messages that resonate inside a trusted channel.

Enhance Satisfaction by Increasing Adoption

Give your accountholders insight into the full depth and breadth of your solution offerings to help reduce financial fragmentation.

Welcome Accountholders and Prospects with a Strong Digital Presence

Effective websites and personalized landing pages create confidence and show accountholders that you have their best interest at heart.

Enable fast, easy money movement with business and consumer payments.

Empower People and Businesses to Move Money Faster

Meet the strong and growing demand for instant payments and compete with the fintechs and big techs reinventing the payments space by enabling people and businesses to send and receive money in their exact moment of need.

Provide Retail Accountholders with Convenient Mobile Check Deposits

Streamline deposits and reduce the need to visit a branch by enabling people to digitally deposit checks anytime, anywhere.

Support Businesses with Digital Check Deposits

Enable businesses and merchants to make anytime, anywhere check deposits that expedite funds availability, increase security, and improve cash flow.

Deliver Modern, Competitive Credit Card Programs

Launch new credit programs or elevate existing programs to become top-of-mind, top-of-wallet, and first-app by modernizing your card strategies and technology.

Meet Consumer Expectations for Modern Debit Card Programs

Modernize your card strategies and technology to create competitive debit programs that meet consumer expectations in today’s highly competitive markets.

Digitally Reinvent Bill Payments

Attract and retain consumer and commercial accountholders with modern financial management solutions like digital bill pay.

Enable Embedded Invoicing and Receivables

Provide invoicing and payment receivables capabilities for your accountholders within the digital channel.

contact us

Learn more about how our digital banking solutions can help you provide smarter service for your accountholders.