We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Playing to Win: Helping Financial Institutions Capitalize on Ecosystem Disruption
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Future of Digital Banking
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreSuccess Has a Low Efficiency Ratio
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreOur advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
Our 2024 Cobalt Award Winners
We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Playing to Win: Helping Financial Institutions Capitalize on Ecosystem Disruption
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Our advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
Find everything you may need to support your financial institution.
Stay on top of industry trends with insights from authors who are well-versed on the inner workings of the fintech industry.
Our 2024 Cobalt Award Winners
Future of Digital Banking
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreDigital account opening solutions have emerged as one of the most essential initiatives a financial institution should invest in. In fact, account opening has consistently been a very hot topic in Cornerstone’s What’s Going on in Banking report for the past four years.1
However, many banks and credit unions are still hesitant about the digital account opening channel. Financial institution leaders have to weigh the potential for more applicants against a projected increase in operational costs to perform manual reviews and the possibility of new fraud.
65% of respondents are much more concerned about new account fraud in the digital channel than they were just one year ago.2
These concerns are valid. According to Alloy’s latest fraud benchmark report, 54% of financial institutions have lost over $500K in direct fraud losses in the last 12 months, and 25% of respondents lost over $1M in direct fraud losses over that same span.3
The stakes for fraud are higher than ever. A majority of decisionmakers agree that the related financial, reputational, and compliance risks associated with fraud are growing. The key to solve these unsettling trends is to find the right balance between a successful fraud prevention program and providing a seamless applicant experience. Technology can provide a bridge that satisfies both needs.
For budget-conscious or resource-constrained community and regional financial institutions, manually reviewing every account application and closely inspecting documents isn’t the best use of employees’ time or talents.
Not only is manual decisioning expensive and time-consuming, but accountholders experience delays while their information is being processed – which can cause them to abandon their applications and open accounts elsewhere. 49% of consumers report abandoning their online applications due to an organization requesting too much information.4
So, what’s the best way to remain compliant and efficient, while increasing the number of online account openings? A modern application interface, coupled with technology that automates the identity verification process. Using multiple, specialized data sources makes it easier to acquire more qualified applicants while dramatically decreasing both manual review time and costs.
Here are some best practices to help you achieve the right balance:
Investing in a digital account opening platform – coupled with a sophisticated and layered security approach – not only enhances the accountholder experience but can also drive substantial financial benefits for your institution. Allowing the good applicants in faster while keeping the bad ones out.
Using multiple data sources simultaneously also provides protection against bad or compromised data from any one source. Alerting you more quickly to potentially fraudulent account openings while protecting both your institution and accountholders.
sources
1. Ron Shevlin, What’s Going on in Banking 2024, Cornerstone Advisors, accessed January 2025.
2. 2024 Technology Survey, Bank Director, accessed January 2025.
3. 2024 State of Fraud Benchmark Report, Alloy, accessed January 2025.
4. H2 2024 State of Omnichannel Fraud Report, TransUnion, accessed January 2025.
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