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digital banking

your digital front door is the face of your financial institution

Digital banking is your front door – and clunky experiences won’t cut it anymore. When you deliver seamless, intuitive experiences, you can grow your market share and meet the evolving expectations of both consumers and businesses.

 

Explore Insights
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74%

Of Gen Z prefer banking via their mobile phone.1

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5

Minutes or less is all it should take to open a new account.

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51%

Of consumers are satisfied with the content on their primary financial institution’s website for financial decisions.2

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77M

Adults have experienced an account takeover attempt or incident.3

Resources to Guide Your Digital Front Door Strategy

Explore the latest insights into user preferences, discover new opportunities, and learn how to create modern digital experiences that secure your financial institution’s future and strengthen relationships.

Select a Capability to Learn More
Explore Four Key Areas of Focus

Discover how rising digital expectations are shaping user behavior – and how your experience can attract, onboard, engage, and protect the people you serve.

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Uncover Promising Opportunities to Attract People to Your Digital Front Door

Build strong relationships with key segments from the very first touch by learning how consumers and businesses prefer to interact with financial institutions today.

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Streamline Account Opening and Onboarding Experiences

Explore opportunities to improve internal processes, enhance account opening, and create onboarding experiences that reduce drop-offs while elevating service.

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Serve Accountholders With the Right Features and Tools

Gain fresh insights to meaningfully engage key audiences at pivotal moments – keeping them active, loyal, and connected to your financial institution. 

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Fight Increasingly Sophisticated Fraud Attempts

Learn how to safeguard your digital front door, prevent fraud in real time, protect your reputation, and foster trust with accountholders. 

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Win the Digital Front Door

Meet rising expectations; compete more effectively; and deliver fast, secure, omni-channel experiences that build lasting relationships and enable growth – all by embracing modern digital strategies.

 more resources to guide you

 Interested in learning more about how you can enhance your digital banking experience? Explore more resources from Jack Henry. 

Sources

1 2025 Survey: Banking Habits by Generation, MarketWatch, accessed July 30, 2025.
2 2025 Financial Sentiment Study, Jack Henry, accessed October
3 Using biometrics to fight back against rising synthetic identity fraud, Deloitte, accessed August 5, 2025.