We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Live From Nasdaq: Jack Henry's Vision for the Future of Fintech
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Jack Henry Rapid Transfers™ – Swift Money Movement with Advanced Security
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreSuccess Has a Low Efficiency Ratio
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreOur advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
Meet Jack Henry's Leadership Team
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
Find everything you may need to support your financial institution.
Get more accountholders using your solutions with free, ready-to-use materials that make maximizing your technology investments easy.
Stay on top of industry trends with insights from authors who are well-versed on the inner workings of the fintech industry.
The Jack Henry FIN gives fintechs direct access to Jack Henry’s technical resources to achieve product integration with our core platforms and complementary solutions.
Live From Nasdaq: Jack Henry's Vision for the Future of Fintech
We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Live From Nasdaq: Jack Henry's Vision for the Future of Fintech
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Our advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
Meet Jack Henry's Leadership Team
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
Find everything you may need to support your financial institution.
Get more accountholders using your solutions with free, ready-to-use materials that make maximizing your technology investments easy.
Stay on top of industry trends with insights from authors who are well-versed on the inner workings of the fintech industry.
The Jack Henry FIN gives fintechs direct access to Jack Henry’s technical resources to achieve product integration with our core platforms and complementary solutions.
Live From Nasdaq: Jack Henry's Vision for the Future of Fintech
Jack Henry Rapid Transfers™ – Swift Money Movement with Advanced Security
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read More
Executive Summary
With significant financial investments on the line (through both technology and personnel), the cost-benefit analysis stage is critical as you consider implementing any new technology. By formulating reliable ROI calculations, you’ll be better prepared to justify these investments over time and adjust to changing circumstances as they arise.
Whether you’re deciding to deploy new technology due to market conditions, acquisitions, the competitive landscape, or for another reason, you’ll likely find yourself on an implementation team at some point. Your success depends on how well you understand the need for the technology and the benefits it can offer your organization.
By first focusing on the journey of your accountholders and employees through the workflows they are currently managing, you’ll increase your likelihood of success. By working closely with technology partners to understand the investments being made and the benefits gained, you’ll find it easier to support the deployment with senior management in your institution. And by realizing that conditions are constantly changing, you can be prepared to adjust your strategy moving forward.
Let’s consider two very different scenarios in which you may be asked to calculate ROI in new technology.
The first involves an entirely new revenue stream for the institution, such as entering a new market, like small business. In this scenario, consider the following questions as you begin your analysis:
The second involves the replacement of current technology (or manual tasks) to achieve savings through efficiency or improving the effectiveness of your staff in delivering services. How might that analysis differ? Consider the following questions:
With such significant financial investments on the line (through both technology and personnel), the cost-benefit analysis stage of the planning process is critical as you consider new technologies. Over the next 10 years, we will see a continued emphasis on these investments. By formulating reliable ROI calculations, your team will be better prepared to justify these investments over time and be able to adjust to changing circumstances as they arise.
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