Financial Crimes & Fraud Risk
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Podcast
May 30, 2025

what keeps credit union CEOs up at night?

How Charter Type Shapes Strategy, Risk Priorities, and Innovation Focus

JH-Brand-StrategyBenchmark-FY26-RDP-BigCastPodcast

What is driving credit union CEOs’ biggest strategic concerns, and how do they compare to peers?

What emerging opportunities can credit unions leverage to enable growth?

In this episode of BIGcast, hosted by Glen Sarvady, Jack Henry® Sr. Director of Corporate Strategy, Lee Wetherington shares how leaders are prioritizing initiatives, from profitability and growth to member experience and mission alignment.

Insights from the latest CEO survey reveal shared pressures and key differences in how credit unions are responding, including:

  • Economic uncertainty and regulatory change
  • The biggest neo-bank and fintech competitor
  • Crypto and stablecoin usage
  • Gen Z and SMB preferences

Listen to the podcast to explore shifting payment behaviors and digital expectations as well as innovative tech like member use of LLMs, AI agents, and new AI tools.

Ready to expand your knowledge? Download the full 2026 Strategy Benchmark or read our article to understand the convergence of traditional and decentralized finance.

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