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Video
July 20, 2026

connecting the dots: University Credit Union’s Synapsys® success story

How the Right Tools Helped CU Increase Response Times by 40%

“With ongoing support and training from the Synapsys Team, we improved our service levels from a 50% SLA to delivering same-day responses for members nearly 90% of the time.” 

- Estela Nagahashi, EVP and COO, University Credit Union 

Discover how University Credit Union is leveraging Synapsys to improve efficiency and streamline their processes and operations. Watch the video to learn more.

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