Financial Crimes & Fraud Risk
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terms of use

The Websites published by Jack Henry & Associates, Inc. ("Company" or "we"), including this one, are the property of Jack Henry & Associates, Inc., one of its affiliates, or third parties who have licensed their materials to Jack Henry & Associates, Inc., unless otherwise indicated, and are protected by copyright and trademark laws. If you are dissatisfied with this web site or any content on the site, or with the Jack Henry & Associates, Inc., terms and conditions, your sole and exclusive remedy is to discontinue using this web site. You acknowledge, by your use of this site, your agreement without modification to all of the terms and conditions and that your use of the site is at your sole risk.

Welcome

This site is provided as a service. Please review the following basic rules that govern the use of our site (the "Agreement"). Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may "bookmark" a particular portion of this site and thereby bypass this Agreement, your use of this site still binds you to the terms.

Modifications

Since Jack Henry & Associates Inc. may revise this Agreement at any time, you should visit this page periodically to review the terms of use. At Jack Henry & Associates, Inc., we reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this site following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site.

Availability of Products and Services

The products and services ("Services") described on this web site are available only in the United States and other countries where permitted by law. Products and services may not be available in all geographic areas. All products and services are subject to change without notice.

Copyrights & Trademarks

For more information about Jack Henry's Copyrights and Trademarks, please visit our Intellectual Property page.

Privacy Policy

For more information about Jack Henry's Privacy Policy, please visit our Privacy Policy page.

Member Account, Password, and Security

If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Jack Henry & Associates, Inc., immediately of any unauthorized use of your account or any other breach of security. Jack Henry & Associates, Inc., will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Jack Henry & Associates, Inc., or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

No Unlawful or Prohibited Use

As a condition of your use of the Services, you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any Jack Henry & Associates, Inc., server, or the network(s) connected to any Jack Henry & Associates, Inc., server, or interfere with any other party's use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Jack Henry & Associates, Inc., server or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.

Use of Services

The Services may contain e-mail services, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets and/or other message or communication facilities designed to enable you to communicate with others (each a "Communication Service" and collectively "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using the Communication Services, you will not:

  • Use the Communication Services in connection with surveys, contests, pyramid schemes, chain letters, junk e-mail, spamming or any duplicative or unsolicited messages (commercial or otherwise).
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information.
  • Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consent to do the same.
  • Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.
  • Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another.
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Services specifically allows such messages.
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner.
  • Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses.
  • Violate any applicable laws or regulations.
  • Create a false identity for the purpose of misleading others.
  • Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of the Services or other user or usage information or any portion thereof.

Jack Henry & Associates, Inc., has no obligation to monitor the Communication Services. However, Jack Henry & Associates, Inc., reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion. Jack Henry & Associates, Inc., reserves the right to terminate your access to any or all of the Communication Services at any time, without notice, for any reason whatsoever.

Jack Henry & Associates, Inc., reserves the right at all times to disclose any information as Jack Henry & Associates, Inc., deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Jack Henry & Associates, Inc.'s sole discretion.

Always use caution when giving out any personally identifiable information about yourself or your children in any Communication Services. Jack Henry & Associates, Inc., does not control or endorse the content, messages or information found in any Communication Services and, therefore, Jack Henry & Associates, Inc., specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Services. Managers and hosts are not authorized Jack Henry & Associates, Inc., spokespersons, and their views do not necessarily reflect those of Jack Henry & Associates, Inc. Materials uploaded to the Communication Services may be subject to posted limitations on usage, reproduction and/or dissemination; you are responsible for adhering to such limitations if you download the materials.

Links to Other Internet Sites

This web site may contain links to other web sites operated by third parties. Jack Henry & Associates, Inc., provides links to other sites as a service to users. The linked sites are not under the control of Jack Henry & Associates, Inc., or its affiliates or subsidiaries, and Jack Henry & Associates, Inc., is not responsible for the content available on the third-party sites. Such links do not imply Jack Henry & Associates, Inc.'s endorsement or approval of material on any other site. It is the user's responsibility to take precautions to ensure that material selected from such linked sites is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. Jack Henry & Associates, Inc., is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of the use of such linked sites, or reference to or reliance on information contained therein.

Tools and Calculators

This website may contain tools and calculators. Jack Henry & Associates, Inc., provides tools and calculators as a service to users, for educational purposes only. Jack Henry & Associates, Inc., does not guarantee the accuracy of these tools and calculators or the results. Jack Henry & Associates, Inc., is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of the use of such tools and calculators.

No Warranties

Use of this website and its contents are at the user's sole risk. Jack Henry & Associates, Inc., assumes no responsibility for consequences from the use of the information herein, or in any respect for the content of such information, including, but not limited to, delays, errors or omissions, the accuracy or reasonableness of information, the defamatory nature of statements, ownership of copyright or other intellectual property rights, and the violation of property, privacy or personal rights of others. Jack Henry & Associates, Inc., is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference or reliance on such information.

Information on this site is provided "as is" without warranty of any kind, either express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event will Jack Henry & Associates, Inc., or its subsidiaries, affiliates, contractors, or their respective employees be liable under any contract, tort, negligence, strict liability or other claim for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if advised of the possibility of such damages) resulting from the use of or the inability to use the web site, site content or any products or services, or any failure of performance, error, omission, interruption, effect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this web site or any website operated by any third party.

Notices Regarding Software, Documents and Services Available on this Website

IN NO EVENT SHALL JACK HENRY & ASSOCIATES, INC., AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, DOCUMENTS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THE SERVICES.

Notices and Procedure for Making Claims of Copyright Infringement

This information is available on the Intellectual Property page.

Theft and Fraud

If your Service or password is lost or stolen or fraudulently used, then you are responsible for all usage resulting from such loss or theft. You agree to cooperate in the investigation of fraud or theft and to provide us with such information and documentation as we may request (including affidavits and police reports).

Indemnity

You agree to indemnify, defend, and hold Jack Henry & Associates, Inc., harmless from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees and costs) arising out of, based on, or in connection with your access and/or use of this website or Services.

General

This agreement is governed by the laws of the State of Missouri, U.S.A. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Barry County, Missouri, U.S.A. in all disputes arising out of or relating to the use of the Jack Henry & Associates, Inc., Sites/Services. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Jack Henry & Associates, Inc., as a result of this agreement or use of the Jack Henry & Associates, Inc., Sites/Services. You agree to indemnify and hold Jack Henry & Associates, Inc., its parents, subsidiaries, affiliates, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of or conduct on the Jack Henry & Associates, Inc., Sites/Services. Jack Henry & Associates, Inc., reserves the right to disclose any personal information about you or your use of the Jack Henry & Associates, Inc., Sites/Services, including its contents, without your prior permission if Jack Henry & Associates, Inc., has a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Jack Henry & Associates, Inc., or its affiliated companies; (3) enforce the terms or use; or (4) act to protect the interests of its members or others. Jack Henry & Associates, Inc.'s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Jack Henry & Associates, Inc.'s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Jack Henry & Associates, Inc., Sites/Services or information provided to or gathered by Jack Henry & Associates, Inc., with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Jack Henry & Associates, Inc., with respect to the Jack Henry & Associates, Inc., Sites/Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Jack Henry & Associates, Inc., with respect to the Jack Henry & Associates, Inc., Sites/Services. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Jack Henry & Associates, Inc., assumes no responsibility regarding the accuracy of the information that is provided by Jack Henry & Associates, Inc., and use of such information is at the recipient's own risk. Jack Henry & Associates, Inc., provides no assurances that any reported problems may be resolved with the use of any information that Jack Henry & Associates, Inc., provides. By furnishing information, Jack Henry & Associates, Inc., does not grant any licenses to any copyrights, patents or any other intellectual property rights.

If any part of this agreement is determined to be unenforceable by a court of competent jurisdiction, the unenforceable portion will be modified by the court solely to the extent necessary to cause such portion to be enforceable, and the remainder of the agreement shall continue in full force and effect.

This agreement constitutes the entire agreement between you and Jack Henry & Associates, Inc., with respect to the use of this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Jack Henry & Associates, Inc., with respect to this website. A printed version of this agreement shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Enterprise Alerts:
  • For more information, text HELP to 53608.
  • To cancel Enterprise Alerts text messaging services at any time reply STOP to any alert from your mobile device.
  • For Enterprise Alerts support contact your financial institution.
  • HELP instructions: Text HELP to 53608 for help or contact your financial institution.
  • STOP instructions: Text STOP to 53608 to cancel.

Release of Liability:  Alerts sent via SMS may not be delivered to you if your phone is not in the range of a transmission site, or if sufficient network capacity is not available at a particular time.  Even within coverage, factors beyond the control of Verizon Wireless and T-Mobile/Metro PCS may interfere with message delivery for which the carrier is not responsible.  T-Mobile/Metro PCS does not guarantee that alerts/notifications will be delivered.  Carriers are not responsible for lost or undelivered messages.  Message and data rates may apply.

Service Outage Contact Info:

For service outages please contact ensmessaging@jackhenry.com or call 866-898-6119.

Ethics Reporting

Jack Henry & Associates, Inc.® was founded on three guiding principles: do the right thing, do whatever it takes, and have fun. We will conduct business fairly, impartially, in an ethical manner, and in complete compliance with the law. Our business conduct must be guided by the highest level of integrity when dealing with our Associates, customers, vendors, and local communities. We expect that Associates will not engage in any activity that could call into question Jack Henry’s honesty, impartiality, or reputation, and that they will obey all applicable laws and regulations governing our operations anywhere we conduct business.

We have established a hotline for the specific purpose to report fraud, unlawful, unethical, and other types of improper behavior. We provide this hotline as an additional communication tool for specific types of situations because we believe it is a good business practice to do so.

Anonymously report an ethics concern:

  • Online: https://www.lighthouse-services.com/jackhenry
  • Email: reports@lighthouse-services.com (must include company name with report)
  • Phone: English: (833) 222-4159 | Spanish: (900) 216-1288