Jack Henry & Associates, Inc. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.
Children
Under the Age of 13
Our Websites are not
intended for children under 13 years of age. No one under age 13 may provide
any information to or on the Websites. We do not knowingly collect personal
information from children under 13. If you are under 13, do not use or provide
any information on the Websites or on or through any of its features. If we
learn we have collected or received personal information from a child under 13
without verification of parental consent, we will delete that information. If
you believe we might have any information from or about a child under 13,
please contact us at:
663 W. Hwy 60 P.O. Box
807
Monett, MO 65708-8215
jhaprivacypolicy@jackhenry.com
Information
We Collect About You and How We Collect It
We
collect several types of information from and about users of our Websites,
including information:
- by
which you may be personally identified, such as name, postal address, e-mail
address, telephone number, or any other identifier by which you may be
contacted online or offline (“personal
information”);
- that
is about you but individually does not identify you; and/or
- about
your internet connection, the equipment you use to access our Websites and usage
details.
We
collect this information:
- Directly
from you when you provide it to us.
- Automatically
as you navigate through the site. Information collected automatically may
include usage details, IP addresses, and information collected through cookies,
web beacons, and other tracking technologies.
- From
third parties, for example, our business partners.
Information You Provide
to Us. The information we collect on or through our
Websites may include:
- Information
that you provide by filling in forms on our Websites. This includes information
provided at the time of registering to use our Websites, subscribing
to our
service, posting material, or requesting further services. We may also ask you
for information when you enter a contest or promotion sponsored by us,
and when
you report a problem with our Websites.
- Records
and copies of your correspondence (including email addresses), if you contact
us.
- Your
responses to surveys that we might ask you to complete for research purposes.
- Details
of transactions you carry out through our Websites and of the fulfillment of
your orders. You may be required to provide financial information before
placing an order through our Websites.
- Your
search queries on the Websites.
You
also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Websites
or transmitted to other users of the Websites or third parties (collectively, “User Contributions”). Your User
Contributions are posted on and transmitted to others at your own risk.
Although we limit access to certain pages, please be aware that no security
measures are perfect or impenetrable. Additionally, we cannot control the
actions of other users of the Websites with whom you may choose to share your
User Contributions. Therefore, we cannot and do not guarantee that your User
Contributions will not be viewed by unauthorized persons.
Information We Collect
Through Automatic Data Collection Technologies
As you navigate through and interact with our
Websites, we may use automatic data collection technologies to collect certain
information about your equipment, browsing actions, and patterns, including:
- Details
of your visits to our Websites, including traffic data, location data, logs, and
other communication data and the resources that you access and use on the
Websites.
- Information
about your computer and internet connection, including your IP address,
operating system, and browser type.
We
also may use these technologies to collect information about your online
activities over time and across third-party websites or other online services
(behavioral tracking). Click here for information on
how you can opt out of behavioral tracking on the websites and how we respond
to web browser signals and other mechanisms that enable consumers to exercise
choice about behavioral tracking.
The Controls & Alerts App periodically collects, transmits, and uses geolocation information to enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User’s selection. End Users can change their location permissions at any time in their device settings.
The
information we collect automatically may include personal information or we may
maintain it or associate it with personal information we collect in other ways
or receive from third parties. It helps us to improve our Websites and to
deliver a better and more personalized service, including by enabling us to:
- Estimate
our audience size and usage patterns.
- Store
information about your preferences, allowing us to customize our Websites
according to your individual interests.
- Speed
up your searches.
- Recognize
you when you return to our Websites.
The
technologies we use for this automatic data collection may include:
- Cookies (or browser
cookies).
A cookie is a small file placed on the hard drive of your computer. You may
refuse to accept browser cookies by activating
the appropriate setting on your
browser. However, if you select this setting you may be unable to access
certain parts of our Websites. Unless you have
adjusted your browser setting so
that it will refuse cookies, our system will issue cookies when you direct your
browser to our Websites.
- Flash Cookies. Certain features of
our Websites may use local stored objects (or Flash cookies) to collect and
store information about your preferences and navigation to, from, and on our
Websites. Flash cookies are not managed by the same browser settings as are used
for browser cookies. For information about managing your privacy and security
settings for Flash cookies, see Choices About How We Use
and Disclose Your Information.
- Web Beacons. Pages of our Websites
and our emails may contain small electronic files known as web beacons (also
referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the
Company, for example, to count users who have visited those pages or opened an email
and for other related website statistics (for example, recording the popularity
of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some
content or applications, including advertisements, on the Websites are served by
third-parties, including advertisers, ad networks and servers, content
providers, and application providers. These third parties may use cookies alone
or in conjunction with web beacons or other tracking technologies to collect
information about you when you use our websites. The information they collect
may be associated with your personal information or they may collect
information, including personal information, about your online activities over
time and across different websites and other online services. They may use this
information to provide you with interest-based (behavioral) advertising or
other targeted content.
We
do not control these third parties' tracking technologies or how they may be
used. If you have any questions about an advertisement or other targeted
content, you should contact the responsible provider directly. For information
about how you can opt out of receiving targeted advertising from many
providers, see Choices About How We Use
and Disclose Your Information.
How We
Use Your Information
We
use information that we collect about you or that you provide to us, including
any personal information:
- To
present our Websites and its contents to you.
- To
provide you with information, products, or services that you request from us.
- To
fulfill any other purpose for which you provide it.
- To
provide you with notices about your account, including expiration and renewal
notices.
- To carry out our obligations and enforce our rights arising from any contracts
entered into between you and us, including for billing and collection.
- To
notify you about changes to our Websites or any products or services we offer or
provide though it.
- To
allow you to participate in interactive features on our Websites.
- In
any other way we may describe when you provide the information.
- For
any other purpose with your consent.
We
may also use your information to contact you about our own and third-parties'
goods and services that may be of interest to you. If you do not want us to use
your information in this way, please check the relevant box located on the form
on which we collect your data (the registration form). For more information,
see
Choices About How We Use
and Disclose Your Information.
We may use the
information we have collected from you to enable us to display advertisements
to our advertisers' target audiences. Even though we do not disclose
your
personal information for these purposes without your consent, if you click on
or otherwise interact with an advertisement, the advertiser may assume that
you
meet its target criteria.
Disclosure
of Your Information
We
may disclose aggregated information about our users without restriction.
We
may disclose personal information that we collect or you provide as described
in this privacy policy:
- To
our subsidiaries and affiliates.
- To
contractors, service providers, and other third parties we use to support our
business and who are bound by contractual obligations to keep personal
information confidential and use it only for the purposes for which we disclose
it to them.
- To
a buyer or other successor in the event of a merger, divestiture,
restructuring, reorganization, dissolution, or other sale or transfer of some
or all of
Jack Henry & Associates, Inc.'s assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in which
personal information
held by Jack Henry & Associates, Inc. about our Websites users is among the assets transferred.
- To
third parties to market their products or services to you if you have not opted
out of these disclosures. We contractually require these third parties to keep
personal information confidential and use it only for the purposes for which we
disclose it to them. For more information, see Choices
About How We Use and Disclose Your Information.
- To
fulfill the purpose for which you provide it. For example, if you give us an
email address to use the “email a friend” feature of our Websites, we will
transmit
the contents of that email and your email address to the recipients.
- For
any other purpose disclosed by us when you provide the information.
- With
your consent.
- We
may also disclose your personal information:
- To
comply with any court order, law, or legal process, including to respond to any
government or regulatory request.
- To
enforce or apply our terms
of use and other agreements, including for billing and collection
purposes.
- If
we believe disclosure is necessary or appropriate to protect the rights,
property, or safety of Jack Henry & Associates, Inc., our customers, or
others.
Choices
About How We Use and Disclose Your Information
We
strive to provide you with choices regarding the personal information you
provide to us. We have created mechanisms to provide you with the following
control over your information:
- Tracking Technologies
and Advertising.
You can set your browser to refuse all or some browser cookies, or to alert you
when cookies are being sent. To learn how you can manage your Flash cookie
settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please
note that some parts of this site may then be inaccessible or not function
properly.
- Disclosure of Your
Information for Third-Party Advertising. If you do not want us to share your personal
information with unaffiliated or non-agent third
parties for promotional
purposes, you can opt out by sending an email stating your request to jhaprivacypolicy@jackhenry.com.
- Promotional Offers from
the Company.
If you do not wish to have your contact information used by the Company to
promote our own or third parties' products or services, you can opt out by
checking the relevant box located on the form on which we collect your data
(the registration form) or at any other time by sending us an email stating
your request to jhaprivacypolicy@jackhenry.com. If we have sent you a
promotional email, you may send us a return email asking to be
omitted from
future email distributions.
- Targeted Advertising. If you do not want us
to use information that we collect or that you provide to us to deliver
advertisements according to our advertisers' target-audience preferences, you
can opt out by checking the relevant box located on the form on which we
collect your data (the registration form) or at any
other time by sending us an
email stating your request to jhaprivacypolicy@jackhenry.com.
We
do not control third parties' collection or use of your information to serve
interest-based advertising. However, these third parties may provide you with
ways to
choose not to have your information collected or used in this way. You
can opt out of receiving targeted ads from members of the Network Advertising
Initiative (“NAI”) on the NAI's
website.
Your
California Privacy Rights
California
Civil Code Section § 1798.83 permits users of our Websites that are California
residents to request certain information regarding our disclosure of personal
information to third parties for their direct marketing purposes. To make such
a request, please send an email to jhaprivacypolicy@jackhenry.com or write us
at:
663 W. Hwy 60 P.O. Box 807, Monett, Missouri 65708-8215.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://www.jackhenry.com/more-from-jha/Pages/ccpa-privacy-notification.aspx.
Data
Security
We
have implemented measures designed to secure your personal information from
accidental loss and from unauthorized access, use, alteration, and disclosure.
All information you provide to us is stored on our secure servers behind
firewalls.
The
safety and security of your information also depends on you. Where we have
given you (or where you have chosen) a password for access to certain parts of
our Websites, you are responsible for keeping this password confidential. We ask
you not to share your password with anyone.
Unfortunately, the
transmission of information via the internet is not completely secure. Although
we do our best to protect your personal information, we cannot guarantee the
security of your personal information transmitted to our Websites. Any
transmission of personal information is at your own risk. We are not
responsible for circumvention of any privacy settings or security measures
contained on the Websites.
Changes
to Our Privacy Policy
It
is our policy to post any changes we make to our privacy policy on this page
with a notice that the privacy policy has been updated on the Websites home
page. If we make material changes to how we treat our users' personal
information, we will notify you through a notice on the Websites home page. The
date the privacy policy was last revised is identified at the top of the page.
You are responsible for ensuring we have an up-to-date active and deliverable
email address for you, and for periodically visiting our Websites and this
privacy policy to check for any changes.
Contact
Information
To
ask questions or comment about this privacy policy and our privacy practices,
contact us at:
663 W. Hwy 60 P.O.
Box 807
Monett, MO 65708-8215
jhaprivacypolicy@jackhenry.com