We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Live From Nasdaq: Jack Henry's Vision for the Future of Fintech
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Jack Henry Rapid Transfers™ – Swift Money Movement with Advanced Security
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreSuccess Has a Low Efficiency Ratio
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read MoreOur advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
Meet Jack Henry's Leadership Team
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
Find everything you may need to support your financial institution.
Get more accountholders using your solutions with free, ready-to-use materials that make maximizing your technology investments easy.
Stay on top of industry trends with insights from authors who are well-versed on the inner workings of the fintech industry.
The Jack Henry FIN gives fintechs direct access to Jack Henry’s technical resources to achieve product integration with our core platforms and complementary solutions.
Live From Nasdaq: Jack Henry's Vision for the Future of Fintech
We support community and regional banks with the technology ecosystem and support they need to thrive today and in the future.
We help credit unions serve members at their moments of need and on the channel of their choice as their financial lives evolve.
We deliver the insight and technology ecosystem that new banks need – from meeting initial business goals to achieving long-term strategic success.
We help fintechs expand their reach and deliver their innovative solutions to a broader financial ecosystem.
We empower businesses to expedite payments processing, improve cash flow, and manage financials with industry-leading technology.
Live From Nasdaq: Jack Henry's Vision for the Future of Fintech
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders.
Protecting your bottom line starts with empowering the financial health of your consumer and business accountholders.
Competing for business accountholders in today's environment requires a whole new strategy.
Improving productivity and operating efficiencies is an industry-wide goal, challenging financial institutions to transform the way they do business.
There are challenges across the industry impacting financial institutions’ ability to generate and grow traditional sources of revenue.
Effectively managing enterprise risk has become more complex and challenging than ever.
Gain new accountholders and avoid expensive attrition by delivering a stellar experience in a competitive landscape.
Is Your Organization's Financial Health Leaving You Vulnerable and At Risk?
Our advocacy of community and regional financial institutions is rooted in the belief that the world is better with you in it.
People are at the center of everything we do – and it starts with our associates.
Meet Jack Henry's Leadership Team
We are always looking for talented professionals to join our team. Explore open opportunities.
Jack Henry has long incorporated a commitment to corporate sustainability into the way we do business. Learn about our priorities.
We are dedicated to our stakeholders and delivering a strong return on investment and long-term sustainability for our business model.
Our Purpose and Mission
Find everything you may need to support your financial institution.
Get more accountholders using your solutions with free, ready-to-use materials that make maximizing your technology investments easy.
Stay on top of industry trends with insights from authors who are well-versed on the inner workings of the fintech industry.
The Jack Henry FIN gives fintechs direct access to Jack Henry’s technical resources to achieve product integration with our core platforms and complementary solutions.
Live From Nasdaq: Jack Henry's Vision for the Future of Fintech
Jack Henry Rapid Transfers™ – Swift Money Movement with Advanced Security
Read MoreFintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy
Read MoreInformation Security and Risk Management: Trends and Threats
Read MoreAll-Digital Lending Capabilities | Multiple Loan Types
Read MoreMeet Jack Henry Financial Crimes Defender
Read MoreThe Really Big Small Business Opportunity
Read More6 Tips for How to Improve the Customer & Member Experience (CX)
Read More7 Things to Improve Your Accountholders' Financial Health
Read More
Your technology provider’s ability to deliver top-quality client service directly influences the success and stability of your financial institution, while poor support can lead to frustration, dissatisfaction, and a loss of confidence among your accountholders.
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#1 Reason given for deciding to change core suppliers is customer service.1 |
76.5% Number of financial institutions that rely on peer referrals when searching for a fintech partner.2 |
4.56/5 Score financial institution CEOs give the importance of technology provider service and support to their organization’s success.3 |
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4.31/5 Score of the importance of a technology provider creating a positive working relationship with financial institution staff.4 |
54%/41% Percentage of banks/credit unions that listed “Increase Operational Efficiency” as a strategic priority, which depends heavily on tech provider service, support, and allyship.5 |
42% Percentage financial institutions stated that customer service was a reason they decided to change core suppliers.6 |
When financial institutions were asked for their top reasons for changing their core provider, the top three answers were related to service, relationships, and support.
Question asked: If you’ve completed a core conversion in the past three years or are planning to complete one within 24 months, what were the major reasons, other than cost?*
*Source: ABA 2024 Core Platforms Survey
Explore the high cost of poor tech provider service and support and the lucrative benefits of high-quality service and support in this infographic.
Sources:
Who We Serve
What We Offer